Dr Hullick is an Emergency Physician in Newcastle, New South Wales. She is also Clinical Director at the Australian Commission on Safety and Quality in Health Care, which leads coordinates national improvements in the safety and quality of health care. She is a Senior Harkness Fellow having spent 12 months at Weill Cornell Medical School in New York, investigating care for older people in emergency departments. With this expertise in geriatric emergency medicine, she has developed a program to support acutely unwell residents in residential aged care facilities. She recognises that vulnerable and complex older people need a health system which collaborates, communicates and places people and their families at the centre of care.